Step 1: Open settings — Launch Internet Explorer, then click the gear-shaped Tools icon in the upper-right corner of the browser window and select Internet options from the resulting drop-down menu. This should bring up the General options tab, but if not, click the leftmost tab in the options window to access it.

Step 2: Clear the browser cache — Click the gray Delete … button within the Browsing history section near the bottom of the pop-up window, then check the box labeled Temporary Internet files and website files — along with any other browser data you wish to clear — and click the gray Delete button in the bottom-right corner.