Sometimes when you make plans for an outing, your horse has a different plan. If for any reason you’d like to change or cancel your existing reservation through Event Clinic’s website, we offer that feature.
STRIDER™ Members can change Rider or Audit Registrations on-line, subject to any applicable change fees. Simply log into your account to review your registration and begin the change process.
Members are allowed one electronic change per registration. This change can be to the Horse OR the Rider OR the Level/Division. If you’d like to change more than one section, we recommend you contact the Organizer. Adjustments to their planned activities can be extremely disruptive.
The STRIDER™ system currently does not support online change requests for Guest Users. If you registered for an activity as a Guest User, you may send your request and any applicable change fees directly to the Organizer. Please include the e-mail address used while making the registration. The Organizer maintains an electronic record of registrations made through STRIDER™ and can manually change your registration, under most circumstances.
A Special Note Regarding Changes to Clinic Registrations:
Many Organizers do not allow online registration modifications for dressage/show jumping/XC clinics. This is because different levels are often scheduled for the same group as circumstances warrant. If you have registered for these types of activities and seek to make a change, you may send your request to the Organizer via email.