Each Organizer is responsible for the Refunds associated with their posted Activity.
You can find their specified Refund Policy for each activity on the Activity Full Details Page. Please check it carefully. Be advised that Organizers reserve the right to hold events that are non-refundable in the event of cancellation, regardless of the cancellation reason.
Please contact the Organizer directly for any refund that may be due to you. (Once you pay, funds go immediately to the appropriate recipient. STRIDER™ does not hold funds or issue refunds.)
Here’s how Organizers can issue refunds with StriderPay™
If you have any issues with a refund that you feel is due to you, please contact us firstname.lastname@example.org.